Customer Service Exec ($2500 - $3000) at West MNC

Customer Service Exec ($2500 - $3000) at West MNC.

Jobscope:

•Customer liaison; handling customers’ calls and enquiries.

-Process internal and external customer orders and credits in a timely fashion, in accordance with customer requirements and Same Day shipment procedure.

-Ensure on-time product delivery in accordance to customer requirements and investigation of problems related to the shipment of products, credits, new orders and other customer-related issues.

-Liaise with local freight forwarders/warehouse/vendors for the delivery of goods to the delivery destinations.

-Process customer returns goods for credit and/or replacement.

-Verifies customer pricing discrepancies and processing of invoice corrections.

-Input sales orders and customer information into Oracle system.

Working hour: 8.30am-5.30pm (Mon-Fri)

Requirements:

Diploma BA/ Logistics Mgmt/ equivalent with 2-4 years experience in the supply chain, customer service, order processing and/or sales coordinator role. Knowledge of SAP/ Oracle. Basic knowledge of L/Cs.

Only Singaporean/ SPR can apply.

 

To apply:

Please email Photo in jpeg format and resume in Microsoft Word format to cleo@bizcareps.com.

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